If you have a question you can’t find an answer to below, drop us an email: alana@thecreativegaze.co.uk

  • Of course! You could either drop us an email or schedule an Unveiling Call.

  • The Unveiling Call (aka, discovery call) is a synergic call where will we unveil all of your thoughts, questions, dreams and goals. The conversation will allow us to gain insight into what you need from TCG, allowing us to advise you on what we believe is the best solution for you.

    The Unveiling Call will additionally give us all the opportunity to connect and get to know one another on a personal - yet super chill - level. Think of this as a lunch date with a good friend!

  • You must have fundamental knowledge about your target audience, competitors, and market. Before a project begins, we also like clients to develop a mood board on Pinterest.

  • We work with female founders across multiple industries and countries, but they all have one thing in common - Living by their purpose and their definition of success with a focus on creating positive value for their community and/or the world in some form.

  • Unfortunately not!

  • This is the time your deposit is paid and your contract is signed. You’ll also be added to your very own Project Portal, the hub of the project.

  • We request all payments via invoices. All payments are processed through ‘Stripe’, you can pay using your bank card or Apple Pay.

    If you are based in the UK, you also have the option to make your payment via bank transfer.

  • Yes! We understand that branding is a big, important investment so we're always flexible when it comes to payment. Typically all projects require a deposit when we onboard you as a client to reserve your spot in our diary. The remaining balance will then be billed throughout the project. Payment plans and options will be presented to you in your project proposal.

  • Deposits are strictly non-refundable. Payments made for work done up until a payment milestone, are also strictly non-refundable to account as payment for our time. More information regarding this will be outlined in your contract.

  • Yes of course! We have and continue to proudly partner with clients all around the world! If you want to make sure your country can easily make a payment to us before you officially send us an enquiry, you can drop us an email!

  • - Font licenses (if applicable)

    - Stock image licenses (if applicable)

    - Website Hosting and Subscriptions (if applicable)

    - Printing fees (Printing services are UK only. if applicable)

  • Extra revisions, outside those listed for each individual offering, cost more. The amount will depend on the scope of the addition.

  • JPEG, PNG, PDF and EPS.