If you have a question you can’t find an answer to below, drop us an email!: alana@thecreativegaze.co.uk

  • Of course! If you haven’t already downloaded our studio guide, go ahead and do so, that may answer some of your questions! If not don’t hesitate to drop us an email and we’d be happy to advice you further.

  • In terms of branding, we do require you to have a solid dream/vision for your business, you must also have fundamental knowledge about your target audience, your competitors and your market. The basics must also be covered, such as having decided on your business name. We also like clients to develop a mood board on Pinterest before a project begins.

    In terms of The Florescence Workshop (Part 1) within The Renaissance Brand’ offering, we require you to have an open mind, open heart and be open to new ideas and change. We pull from things like astrology and spirituality during this stage so being receptive to these things is a must! If these things aren’t your thing, this offering may not be your cup of tea.

  • Anyone with a heart who cares about making a difference, living with purpose and transforming the world. We often work with fashion, beauty, wellness, coaches/consultants and lifestyle brands.

  • Unfortunately not!

  • This isn’t something we offer, however, we do have a special 90-minute 1-1 Brand Strategy session coming very soon! These sessions will allow us to discuss and audit your existing brand whilst targeting specific areas you feel you need guidance with (target audience, goals, vision etc.). If this is something you’d like to know more about, register your interest here.

  • Our Unveiling Calls (also known as a discovery call) are a collaborative call where you can unveil all of your thoughts, dreams, goals and aspirations to us and we’ll sit, listen and take it all in. Our conversation will allow us to gain insight into what you and your business need from TCG, we’ll be able to advise you on what we believe is the best solution for you. Ultimately, this call is where we connect and get to know one another on a personal yet super chill level. Think of this as a lunch date with a good friend!

    After your Unveiling Call, you will be sent a project proposal based on what was discussed during the call.

  • This is the time your deposit is paid and your contract is signed. You’ll also be added to your very own Project Portal, the hub of the project.

  • Each offering has a starting investment price that can be found on their individual sales pages and in our studio guide. Our studio guide also outlines all possible add-ons that you can customise our offerings with. We also offer custom branding packages if our current offerings don’t fit your brand entirely. We provide full quotes for packages in the form of a project proposal after an Unveiling Call.

  • We request all payments via invoices. All payments are made through ‘Stripe’. You can pay using your bank card or Apple Pay. If you are based in the UK, you also have the option to make your payment through a bank transfer.

  • Yes! We understand that branding is a big, important investment so we're always flexible when it comes to payment. Typically all projects require a deposit when we onboard you as a client to reserve your spot in our diary. The remaining balance will then be billed throughout the project. Payment plans and options will be presented to you in your project proposal.

  • Deposits are strictly non-refundable. Payments made for work done up until a payment milestone, are also strictly non-refundable to account as payment for our time. More information regarding this will be outlined in your contract.

  • Yes of course! We have and continue to proudly partner with clients all around the world! If you want to make sure your country can easily make a payment to us before you officially send us an enquiry, you can drop us an email!

  • - Font licenses (if applicable)

    - Stock image licenses (if applicable)

    - Website Hosting and Subscriptions (if applicable)

    - Printing fees (Printing services are UK only. if applicable)

  • Each offering has a starting investment price that can be found on their individual sales pages and in our studio guide.

  • There is an additional cost for extra revisions outside of those listed for each individual offering. The additional cost amount will be dependent on the scope of the addition.

  • JPEG, PNG, PDF and EPS.